Current Flood Recovery Information and Resources
Anyone in El Paso County who suffered losses and damages as a result of the severe storms, flooding, landslides and mudslides Sept. 11 - 30 is strongly encouraged to apply for disaster recovery assistance through FEMA. Assistance for losses sustained any time during the storms may include grants for temporary housing and home repairs, low-cost loans to cover unisured property losses and other programs. Even those with insurance may be eligible for help from FEMA if their insurance policy does not cover all the needs. CLICK ON THE LINK BELOW "STEPS TO APPLY" FOR MORE INFORMATION ON HOW TO APPLY FOR ASSITANCE.
Assistance for losses sustained any time after the storm, which began on Sept. 11, may include grants for temporary housing and home repairs, low-cost loans to cover uninsured property losses and other programs to help recover from the effects of the disaster.
Even those with insurance may be eligible for help from FEMA if their insurance policy does not cover all their needs.
- Structural parts of your home (foundation, outside walls, roof).
- Windows, doors, floors, walls, ceilings, cabinetry.
- Septic or sewage system.
- Well or other water system.
- Heating, ventilating, and air conditioning system.FEMA’s Individuals and Households Program – a guide for applicants Utilities (electrical, plumbing, and gas system).
- Entrance and exit ways from your home, including privately owned access roads.
- Blocking, leveling, and anchoring of a mobile home and reconnecting or resetting its sewer, water, electrical, fueling lines, and tasks.
Housing assistance can include reimbursement for short term hotel expenses; money to rent a place to live for up to 18 months while your home is being repaired; money to repair damage to your home; or money to help you purchase a new home if your home is destroyed.
Financial grants from FEMA are taxpayer funded and have a maximum dollar amount; once your reach the maximum amount, you will not be able to receive any additional grants from FEMA for the disaster.
Step 1: Contact your insurance company.
Step 2: Register with the Federal Emergency Management Agency
There are several ways to register:
- Apply online anytime at www.DisasterAssistance.gov.
- Call 1-800-621-FEMA (3362 or TTY at 800-462-7585. Those who use 711 or Video Relay Service (VRS) may call 800-621-3362. The toll-free telephone numbers operate from 7 a.m. to 10 p.m. seven days a week until further notice. Multilingual operators are available to assist with the application process.
- By smartphone or table, use m.fema.gov
It is helpful to have the following information handy:
- Current telephone number;
- Address at the time of the disaster current address;
- Social Security number, if available;
- A general list of damages and losses;
- If insured, the name of insurance company, agent and policy number, and Bank routing number for any direct deposit.
Within a few days after registering, eligible applicants will be telephoned to make an appointment to have their damaged property inspected. The inspectors, who are FEMA contractors and carry identification badges, visit to make a record of damage. They do not make a determination regarding assistance. There is no cost for the inspection.
Step 4: All applicants will receive a letter from FEMA regarding the status of their requests for federal assistance.
Some will also receive an application for a low-interest disaster recovery loan from the U.S. Small Business Administration (SBA).
Anyone who has questions about the letter from FEMA should call the helpline (800-621-3362 or TTY, 800-462-7585).
Those who receive an application packet from the SBA must complete and submit the forms. No one is required to accept a loan but submitting the application may open the door to additional FEMA grants.
- FEMA grants and loans
- Register for FEMA Assistance at Disaster Assistance Organization or call 1-800-621-FEMA (3362)
- After the Flood Fact Sheet
- Insurance: Road to Recovery
FEMA’s Individuals and Households Program – a guide for applicants
FEMA teams are located in the Disaster Assistance Center and through flood-impacted areas. All FEMA representatives will be wearing blue polo shirts with the FEMA insignia and carry FEMA identification. Citizens are encouraged to ask for identification to avoid scam artists. Please see below for more information to protect yourself from scams.
American Red Cross
- To locate missing friends and family members, or to communicate to friends and family members that you are safe and well, Register or search Red Cross Safe and Well
- For out of state access, dial (866) 485-0211
Pikes Peak United Way
- Precautions When Returning to Your Home
- Clean Up: Flood Water After a Disaster or Emergency
- CDC: Cleaning and Sanitizing with Bleach after an Emergency
- Colorado Department of Public Health and Environment: Flood Guidance Management and Disposal of Flood Debris
- Cleanup after Residential Sanitary Sewer Backups
- Landfills that will accept flood debris and waste
Disaster Debris Removal guide
- CDC's Mold Web site
- EPA: Flood Cleanup
- EPA: A Brief Guide to Mold, Moisture, and Your Home
- Flood Cleanup:Avoiding Indoor Air Quality Problems Food and Water Safety
- Purdue Video Resources
- Additional Purdue Resources
- FREE booklet (Can order a hard copy by calling 888-398-4636)
Food and Water Safety
- Keep Food and Water Safe After a Disaster or Emergency - click here for printer=friendly version
- Disinfection of Drinking Water Supply Wells Contaminated by Flood Water
- Guidance for Determining Compliance with Boil Water Orders
- Indoor Air Quality Tips - Espanol
Worker SafetyTetanus and First Aid Guidance
- After a Flood the First Steps
- After the Flood Fact Sheet
- Insurance: Road to Recovery
- FEMA's Individual Households Program - a guide for applications
- Re-entering Your Flooded Home
- Returning Home After a Disaster - Center for Disease Control (CDC),/a>
- Flood Water After a Disaster
Indoor Air Quality Tips - Espanol
- Small Business Fact Sheet Disaster Loans
How to apply
United Way 2-1-1
Pikes Peak United Way 2-1-1 manages a large database for those requesting volunteer aid and also registers those willing to volunteer. To request aid, or to volunteer your services for aid in El Paso County contact: 719-632-1543
- The American Red Cross 1-800-RED-CROSS (designated Colorado chapters)
- The Salvation Army
- Humane Society of the Pikes Peak Region (719) 473-1741, ext. 8723
- Help Colorado Now
- Colorado Springs Utilities
Housing & Building Associations of Colorado Springs
- Renters FAQs
- Call or Search online for Apartments in Colorado Springs or 719-637-9449
Search here for leads on Single-family rental homes in Colorado Springs
The State has launched the ColoradoUnited.com website for disaster recovery
***REMINDER TO BE WARY OF SCAMS***
Colorado recovery efforts continue with the energy and work of businesses, voluntary, faith-based, and community-based organizations along with government agencies and committed citizens.
FEMA Disaster Survivor Assistance Teams (DSATs) accompanied by FEMA Corps teams are canvassing areas in El Paso County and will continue to be in the field until their work is done. The teams are providing disaster information, giving residents an opportunity to register for disaster assistance and quickly addressing their immediate and emerging needs.
But unfortunately, disasters also bring out criminals looking to prey on survivors by offering fraudulent services.
Being cautious is essential to preventing rip-offs.
- Don’t offer personal financial information over the phone.
- Know who you are dealing with. Never be shy about asking for identification.
- FEMA Teams are wearing federal logos on their clothing and will provide federal identification upon request.
- Government workers will never ask for a fee or payment.
- There is never a fee to apply for FEMA disaster assistance or to receive it
- There is never a fee for FEMA or U.S. Small Business Administration property damage inspections.
- Watch out for middlemen who promise you will receive disaster grants or money, especially if they ask for an upfront payment.