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P.O. Box 1575, Mail Code: 660
30 S. Nevada Ave. Suite 606
Colorado Springs, CO 80903
Phone: 719-385-5906
Fax: 719-385-5245
Email: PublicComm@Springs. . .
Hours: 8:00 a.m. to 5:00 p.m.

City of Colorado Springs / Communications / Americans with Disabilities

Notice Under the Americans with Disabilities Act

In accordance with the requirements of Title II of the Americans with Disabilities Act of 1990 ("ADA"), the City of Colorado Springs (City) will not discriminate against qualified individuals with disabilities on the basis of disability in its services, programs, or activities.

Employment:  The City does not discriminate on the basis of disability in its hiring or employment practices and complies with all regulations promulgated by the U.S. Equal Employment Opportunity Commission under Title I of the ADA.

Effective Communication:  The City will generally, upon request, provide appropriate aids and services leading to effective communication for qualified persons with disabilities so they can participate equally in City’s programs, services, and activities, including qualified sign language interpreters and other ways of making information and communications accessible to people who have speech, hearing, or vision impairments.

Modifications to Programs and Services:  The City will make all reasonable modifications to policies and programs to ensure that people with disabilities have an equal opportunity to enjoy all of its programs, services, and activities. For example, individuals with service animals are welcomed in City offices, even where pets are generally prohibited.

The ADA does not require the City to take any action that would fundamentally alter the nature of its programs or services, or impose an undue financial or administrative burden.

Complaints that a program, service, or activity of the City of Colorado Springs is not accessible to persons with disabilities should be directed to:  

  1. Via Customer Reporting application  
        --  enter your email address and then select ADA - Citizen Information

  2. Via regular mail to:
      ADA Coordinator
      City of Colorado Springs
      30 South Nevada Avenue, Suite 702
      Colorado Springs, CO  80903

  3. Via telephone to: 
      ADA Coordinator - 719.385.5551

  4. Via Relay Colorado (Deaf and Hearing Impaired Citizens):
      Contact the City via Relay Colorado: 1-800-659-3656 (voice) or 1-800-659-2656 (TTY). You may also Dial 711 throughout the United States to reach all Telecommunications Relay Services; there is no service fee, only applicable charges if calling long distance.


The City will not place a surcharge on a particular individual with a disability or any group of individuals with disabilities to cover the cost of providing auxiliary aids/services or reasonable modifications of policy, such as retrieving items from locations that are open to the public but are not accessible to persons who use wheelchairs.