City of Colorado Springs / Emergency Management / News

FEMA Disaster Recovery Center Opens Today
Tuesday, September 24, 2013

Colorado Springs, Colo. – The Disaster Recovery Center (DRC) for El Paso County residents opens TODAY, Tuesday, Sept. 24 in Colorado Springs. Survivors who suffered losses and damages as a result of the severe storms, flooding, landslides and mudslides may obtain information about disaster assistance.


Disaster Recovery Center

Colorado Springs Fire Department Complex

375 Printers Parkway

Colorado Springs, CO 80910

Hours: 9 a.m. to 7 p.m., seven days a week


Representatives from FEMA and the SBA are among the agencies represented at the DRC to explain assistance programs and help survivors apply for disaster aid.

For individuals who have hearing and visual disabilities or are deaf, Disaster Recovery Centers can provide such accommodations as: 

• Captioned telephones, which transcribe spoken words into text
• The booklet “Help After a Disaster” in large print and Braille
• American Sign Language interpreters, available upon request 
• Magnifiers and assistive listening devices
• 711-Relay or Video Relay Services

Survivors with losses from the storms, flooding, mudslides or landslides will save time by registering for help from FEMA before going to a DRC.

Register with FEMA by phone:  800-621-FEMA (3362). People who have a speech disability or are deaf or hard of hearing may call (TTY)800-462-7585; users of 711 or Video Relay Service can call 800-621-3362. Help is available in many languages.

Register online: .

Register by Web-enabled device, tablet or smartphone: type in the browser.

For more information on the disaster operations, go to

Information from local agencies will be on-hand at the Fire Department Complex to assist flood victims with additional resources and services.

For further information regarding local assistance please call 719-385-INFO (4636) between the hours of 8:00 a.m.-5:00 p.m. M-F, or reach Pikes Peak United Way by dialing 2-1-1


Media Note: Media queries regarding the Disaster Recovery Center or to set up an interview: contact the FEMA Media Relations Specialist Renee Bafalis at (202) 531-9391.


Follow FEMA online at,,, and Also, follow Administrator Craig Fugate's activities at social media links are provided for reference only. FEMA does not endorse any non-government websites, companies or applications.

Colorado Division of Homeland Security and Emergency Management supports the needs of local government and partners with them before, during and after a disaster and to enhance preparedness statewide by devoting available resources toward prevention, protection, mitigation, response and recovery, which will ensure greater resiliency of our communities. For more information:

The U.S. Small Business Administration (SBA) is the federal government’s primary source of money for the long-term rebuilding of disaster-damaged private property.  SBA helps homeowners, renters, businesses of all sizes, and private, nonprofit organizations fund repairs or rebuilding efforts, and cover the cost of replacing lost or disaster-damaged personal property.  These disaster loans cover losses not fully compensated by insurance or other recoveries and do not duplicate benefits of other agencies or organizations. For information about SBA programs, applicants can go to or call (800) 659-2955

(TTY 1-800-977-8339).