Back
line





City of Colorado Springs / Police / News

National Public Safety Telecommunicator Week


 

National Public Safety

Telecommunicator Week

 

 

 

 

 

 


 

Wednesday, April 17, 2013, 3:00 PM [RELEASE AT WILL]

 

The second full week of April is dedicated annually to Public Safety Telecommunicators.  Conceived by Patricia Anderson of the Contra Costa County (CA) Sheriff's Office in 1981, it quickly grew into a Congressional House Resolution made to create "National Public Safety Telecommunicator Week" in 1991.  This year, National Public Safety Telecommunicator Week has been designated from April 12 through April 18. 

 

As part of the national initiative, the Colorado Springs Police/Fire Department Communications Center recognizes the outstanding work performed by Emergency Response Technicians (ERT’s) and Public Safety Dispatchers (PSD’s) each and every day.  Yesterday afternoon, this event was held as part of National Public Safety Telecommunicator Week. 

 

This year’s recipients are ERT Annie Springfield, who has served the Communications Center for 14 years, and PSD Ronda Steckler, who has served in the Communications Center for 18 years.  This recognition is for the consistent demonstration of high quality performance in all areas of the core competencies.  Awardees consistently maintain exemplary work performance and a positive attitude that enhances the Communications Section ability to meet the department goals and mission.  The award candidates are identified through nominations made by employees of the CSPD and/or CSFD. 

 

The greater Colorado Springs area is served by the CSPD/CSFD Communications Center and is staffed by 89 employees.  There are 37 Emergency Response Technicians, 44 Public Safety Dispatchers, 1 Training Coordinator, 6 Supervisors and 1 Manager.  All of the employees in the communications Center are civilians, and staff this operation 24 hours a day, and 7 days a week.

 

In 2012, the Communications Center processed 600,000 telephone calls including 320,000 calls made to “911”.  They are an Accredited Center of Excellence with the National Academies of Emergency Dispatch and have recently become a Certified 911 Call Center Partner with The National Center for Missing and Exploited Children. In 2012 the center was also recognized as the Colorado APCO/NENA Public Safety Communications Center of the year.

 

Members of the Colorado Springs Police Department/Fire Department Communications Center, including the recipients of the Telecommunicator of the Year Awards, are available for interviews and follow-up feature stories about the commendable work all of the personnel perform each and every day. 

 

Contact: Ms. Tina Young, Communications Center Manager  (719) 444-7456

 

 

  

 

 

NEWS RELEASE

 

 

 

 

 

 

 

 

 


Wednesday, April 17, 2013, 3:00 PM [RELEASE AT WILL]

 

The second full week of April is dedicated annually to Public Safety Telecommunicators.  Conceived by Patricia Anderson of the Contra Costa County (CA) Sheriff's Office in 1981, it quickly grew into a Congressional House Resolution made to create "National Public Safety Telecommunicator Week" in 1991.  This year, National Public Safety Telecommunicator Week has been designated from April 12 through April 18. 

 

As part of the national initiative, the Colorado Springs Police/Fire Department Communications Center recognizes the outstanding work performed by Emergency Response Technicians (ERT’s) and Public Safety Dispatchers (PSD’s) each and every day.  Yesterday afternoon, this event was held as part of National Public Safety Telecommunicator Week. 

 

This year’s recipients are ERT Annie Springfield, who has served the Communications Center for 14 years, and PSD Ronda Steckler, who has served in the Communications Center for 18 years.  This recognition is for the consistent demonstration of high quality performance in all areas of the core competencies.  Awardees consistently maintain exemplary work performance and a positive attitude that enhances the Communications Section ability to meet the department goals and mission.  The award candidates are identified through nominations made by employees of the CSPD and/or CSFD. 

 

The greater Colorado Springs area is served by the CSPD/CSFD Communications Center and is staffed by 89 employees.  There are 37 Emergency Response Technicians, 44 Public Safety Dispatchers, 1 Training Coordinator, 6 Supervisors and 1 Manager.  All of the employees in the communications Center are civilians, and staff this operation 24 hours a day, and 7 days a week.

 

In 2012, the Communications Center processed 600,000 telephone calls including 320,000 calls made to “911”.  They are an Accredited Center of Excellence with the National Academies of Emergency Dispatch and have recently become a Certified 911 Call Center Partner with The National Center for Missing and Exploited Children. In 2012 the center was also recognized as the Colorado APCO/NENA Public Safety Communications Center of the year.

 

Members of the Colorado Springs Police Department/Fire Department Communications Center, including the recipients of the Telecommunicator of the Year Awards, are available for interviews and follow-up feature stories about the commendable work all of the personnel perform each and every day. 

 

Contact: Ms. Tina Young, Communications Center Manager  (719) 444-7456

 

 

  

NEWS RELEASE

 

COLORADO SPRINGS POLICE DEPARTMENT

 

Press Release 1304-015

Wednesday, April 17, 2013, 3:00 PM [RELEASE AT WILL]

The second full week of April is dedicated annually to Public Safety Telecommunicators.  Conceived by Patricia Anderson of the Contra Costa County (CA) Sheriff's Office in 1981, it quickly grew into a Congressional House Resolution made to create "National Public Safety Telecommunicator Week" in 1991.  This year, National Public Safety Telecommunicator Week has been designated from April 12 through April 18. 

As part of the national initiative, the Colorado Springs Police/Fire Department Communications Center recognizes the outstanding work performed by Emergency Response Technicians (ERT’s) and Public Safety Dispatchers (PSD’s) each and every day.  Yesterday afternoon, this event was held as part of National Public Safety Telecommunicator Week. 

This year’s recipients are ERT Annie Springfield, who has served the Communications Center for 14 years, and PSD Ronda Steckler, who has served in the Communications Center for 18 years.  This recognition is for the consistent demonstration of high quality performance in all areas of the core competencies.  Awardees consistently maintain exemplary work performance and a positive attitude that enhances the Communications Section ability to meet the department goals and mission.  The award candidates are identified through nominations made by employees of the CSPD and/or CSFD. 

The greater Colorado Springs area is served by the CSPD/CSFD Communications Center and is staffed by 89 employees.  There are 37 Emergency Response Technicians, 44 Public Safety Dispatchers, 1 Training Coordinator, 6 Supervisors and 1 Manager.  All of the employees in the communications Center are civilians, and staff this operation 24 hours a day, and 7 days a week.

In 2012, the Communications Center processed 600,000 telephone calls including 320,000 calls made to “911”.  They are an Accredited Center of Excellence with the National Academies of Emergency Dispatch and have recently become a Certified 911 Call Center Partner with The National Center for Missing and Exploited Children. In 2012 the center was also recognized as the Colorado APCO/NENA Public Safety Communications Center of the year.

Members of the Colorado Springs Police Department/Fire Department Communications Center, including the recipients of the Telecommunicator of the Year Awards, are available for interviews and follow-up feature stories about the commendable work all of the personnel perform each and every day. 

Contact: Ms. Tina Young, Communications Center Manager  (719) 444-7456